(continued)

• Creativity & Innovation
• Crisis Intervention
• Clutter Control: For The Office
• Cross-Cultural Communications
• Customer Service
• Data Collection & Statistics 
• Dealing With Difficult People
• Diversity Awareness Training
• Drug Awareness & Prevention
• Editing Skills
• EEO Compliance
• Email Etiquette
• Ethics & Decision Making
• Empowerment:Restructuring Paradigms
• Ergonomics: For the Workplace
• Facilitation Skills
• Federal Budget Process
• Focus Groups
• Gender Communications/Relations
• Goal Setting
• Grammar, Math & Writing a Fresh Start
• Health/Nutrition
• Honest Communication
• Humor in the Workplace
• Influencing Skills
• Instructional Design
• Interpersonal Skills
• Interviewing Techniques
• Investment Education
• Job Search Skills/ Outplacement
• Labor Relations
• Leadership
• Listening Skills
• Logistics Management
• Media/ Public Relations
• Meeting Management
• Memory Enhancement
• Mentoring
• Motivating Yourself & Others
• Myers-Briggs Type Indicator
• Negotiation Skills
• Networking
• Nutrition
• Office Management for Clerical Staff
• Performance Management
• Presentation Skills
• Problem Solving & Decision Making
• Project Management
• Public Speaking

• Recruiting & Retention
• Retirement Planning
• Sales Skills
• Secretarial Skills
• Self-Esteem
• Sexual Harassment: Awareness &Prevention
• Spelling & Vocabulary
• Stress Management
• Strategic Planning
• Strategic Planning Retreats
• Succession Planning
• Supervision
• Teambuilding
• Technical Writing
• Telephone Techniques
• Telecommuting
• Time Management
• Total Quality Management: TQM
• Train the Trainer
• Training Design 
• Violence in the Workplace
• Wellness: Preventive Health Care
• Writing Skills
• Yoga for Relaxation

We also offer select PC / Technical Training & Development Classes and PC & Technical Coaching for Managers

For more information please contact Mirabella & Associates 703-360-8791

• Performance Management
• Federal Budget Process
• Contract Management
• Health/Nutrition
• Cultural Diversity in the Workplace
• Effective Communication Skills
• Conflict Resolution
• How to Deal With Difficult People
• Coping with Change
• Supervisory and Management Development
• How to Make Powerful and Effective Presentations
• Sales Training/ Exceptional Customer Service
• Negotiate to Win
• Visionary Leadership and Strategic Planning
• Effective Meeting Management
• Ethics & Decision Making Skills
• Time Management
• Problem Solving and Decision Making
• Advanced Leadership Skills
• Fostering Creativity and Innovation
• Performance Evaluation/ Appraisals
• Sexual Harassment Prevention/ EEO for Managers
• Team Building
• Business Writing
• Stress Management
• Violence in the Workplace: Understanding & Prevention

• Assertiveness Training
• Board Development
• Business Development
• Business Writing Skills
• Career Development
• Change Management
• Coaching & Mentoring
• Communication Skills
• Conflict Resolution
• Contract Management